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NEWS

COVID19 Update
 
Dear Friends and Customers,
SACMI USA wants to assure all our friends and customers, that following the unprecedented measures put in place to contain the rapid spread of coronavirus (COVID-19), we will continue to operate to service our customers under these special circumstances.

The health and well-being of our employees are always our top priority, and as we navigate the rapidly evolving coronavirus situation together, we will endeavor to keep you informed while trying to maintain the level of service that has distinguished us. We continue to closely monitor the advice and guidance from the Centers for Disease Control (CDC) and the World Health Organization (WHO).

SPARE PARTS

Our staff will continue to be available to fulfill orders and provide quotations. We encourage you to use our Online Ordering platform (available at www.sacmiusa.com) to verify inventories.

Please be mindful that the available capacity for international airfreight shipments in to and out of Europe has already reached a critically limited level.

While the circumstances are outside of our control, our operations team is undertaking all reasonable measures to minimize the impact to our customers. Notwithstanding these measures and efforts, you should expect an impact as well as service disruptions.

In an excess of caution, we are disinfecting all shipments handled in our facilities and will begin consolidating deliveries to facilitate the logistic flow.

TECHNICAL ASSISTANCE and SALES

All non-essential travel will be suspended effective immediately and plan to resume it on April 1, 2020.

All our personnel will be available by phone, email, or electronically via Skype or similar platforms. We strongly suggest wherever possible to enhance the ability to connect and troubleshoot remotely.

Emergency situations will be handled on a case by case basis.

THANK YOU

We appreciate your understanding and cooperation during these most critical times. We will continue to keep you, our valued customer, at the center of our planning and decision making and wish all of you and your families a safe and healthy return to normality.

Sincerely,


Luca Berrone
President
 
 
Emergency Shipment Limitations
 
Due to the reduction in the number of commercial flights and the reduction in services provided by regional and national freight carriers during the current COVID19 pandemic, SACMI USA is limited in our options for providing emergency shipments and is currently unable to offer emergency shipping on weekends.
 
 

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3434 106th Circle
Des Moines, IA 50322
Tel: (515) 276-2052
Fax: (515) 276-2084
E-mail: info@sacmiusa.com
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